When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. I received my order from Curlkit and some of the items had spilled out. Customer Reviews This business has 0 reviews. Go in to your account at curlkitshop.com and update your shipping address. Whereas scrolling over anything that is NOT a link will leave your cursor as an “arrow”. Curlkit is a monthly recurring subscription service. Customer Reviews are not used in the calculation of BBB Rating, Location of This Business555 Grand Ave Unit 7802, West Trenton, NJ 08628-8032, Need to file a complaint? See our: Reviews Coupons. You must send your cancellation in before midnight on the 14th if you want to cancel. You only have to pay sales tax if you are located in the same state as our warehouse. Click here”. Customer service Retail value Quality of products Curation Ease of canceling Coupon. You may compare your order history on our website, with your financial records. Follow us. (2) type a keyword into the SEARCH box. At first I loooved it, now it's getting old. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment. We now offer signature confirmation for an extra charge. No, deleting your credit information will not cancel your account you will still be charged each month. We will send you a confirmation email once we have applied the change. If your packages each show a status of “delivered”, please contact customer service for assistance. Some of the sources of information BBB relies on are temporarily unavailable. BBB remains operational and focused on serving our business community and our consumers throughout this crisis. Be sure that all of the items in your order have shipped already. If your packages each show a status of “delivered”, please contact customer service for assistance. If you are the recipient of a gift certificate and would like to redeem your gift certificate, click here. To find the product(s) you’re looking for, you may (1) use the navigation menus on the top, left & bottom of our website. It has been a few days and no response. ($20 + $5 Shipping Fee) will be charged to your credit card immediately and on the 15th of each month thereafter until cancelled. No you don’t need to do anything else just sit back and enjoy. Our mission here at CurlKit is simple: we want to make it easy for you to discover the best products that work for your hair. An item is missing from my shipment. Uh. I've been getting curlkits for over a year. Please include your name, order # and effective date to info@curlkit.com and we will cancel your subscription. You’ll notice that anytime you scroll over something that is a link, your mouse cursor will become a “hand”. We don’t customize curlkits at this time but we surveyed many of you to find out what would be great for your curls and based on what you’ve told us, we think you’ll love what we pick. Click the “My Account / Order Status” link at the top right hand side of our site to edit your account information. We will bill you monthly on the 15th of the month until you decide to cancel. We’ll guide you through the process. To purchase a gift certificate for someone, click here. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Curlkit Each month, you'll receive a selection of 6-9 samples that we've tried and picked ourselves. As a matter of policy, BBB does not endorse any product, service or business. Our mission here at CurlKit is simple: we want to make it easy for you to discover the best products that work for your hair. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. If you want to cancel and we hope you don’t just send us an email requesting to cancel your subscription. 1) Click the “My Account / Order Status” link at the top right side of our site.2) Enter your email address.3) Select “I am a new customer”. International Association of Better Business Bureaus. Shipping is free in the contiguous us states. They don't have a telephone number for me to call. BBB remains operational and focused on serving our business community. Never miss a post: get email alerts about CurlKit! Under the login box you’ll see a link that says “Forgot your password? Please note that we will not ship your order until we receive payment from you. We value your business and strive to keep our prices low, and SAVE you money! We value your privacy. This happened before and it was months of me continually sending emails before they resolved the issue. You must send us an email at info@curlkit.com to cancel. QUICK TIP: Place your mouse cursor over anything you think could be a clickable link. BBB information and Business Profiles reflect the most current information available to us. Read more. Click the “My Account / Order Status” link at the top right hand side of our site to print invoices. Please check out resources available to you at BBB.org/coronavirus. BBB Business Profiles generally cover a three-year reporting period. If you don’t see the product you are looking for just drop us a line we will try our best to get it for you.