Let us know result for further assistance. If the Num Lock key is on the arrow keys will produce numbers instead of arrowing navigational movements. Protect Yourself From Tech Support Scams Choose Update driver with arrow keys and hit Enter. Type On screen on the Windows search bar and select On-Screen keyboard. I suggest you to update the keyboard driver. This is to check if it is a hardware problem. Thank you for the response. It is starting to sound more like a mechanical failure to me. For now, let’s try the simple troubleshooting steps and check if this helps. Microsoft Employee and that the phone number is an if yes,how can I do this? But suddenly the 'ENTER', 'BACKSPACE', The arrow keys, 'PgUp', 'END', 'HOME' and some others have stopped working. Locate for the Keyboard and click on it to expand. I did not spill anything on the computer but, somehow the key is not working. Inside the On-Screen Keyboard interface, click on the ScrLk key once to deactivate it. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary Follow the below methods. I suggest you to run hardware troubleshooter to diagnose the exact issue. Best way to check it out is to temporarily connect a known working USB keyboard. You can help protect yourself from scammers by verifying that the contact is a technical support services. By using your mouse cursor, click and check that all keys are working fine with the On-screen keyboard. uninstall. technical support services. Press Windows Key + X and click on You can follow the question or vote as helpful, but you cannot reply to this thread. Step One - Test if On-Screen Keyboard is workable While on the Log in Screen, click the Ease of access logo. I suggest you to update the keyboard driver. Hello I have a Lenovo y460p. You can help protect yourself from scammers by verifying that the contact is a, official thanks It will automatically install the keyboard driver. Press Shift + F10 open the context menu. Please help me to solve it. Sir, arrow keys are working by on screen keyboard but not with actual keyboard of laptop. Verify using a spreadsheet program perhaps. It is very likely a failing keyboard that needs to be replaced. One of the common reasons why the arrow keys don’t work in Excel is because … Thanks for your feedback, it helps us improve the site. Please help me to solve it. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary Click on Advanced on the Hardware troubleshooter dialog box and click on Run as administrator (Enter the credentials if required). Here’s a quick guide on how to do this: Press Windows key + R to open up a Run dialog box. Skip step3 from the above steps and right click on the. The superior teacher demonstrates. official I suggest you to uninstall/reinstall the keyboard driver and check. If the issue still persist, try the below methods. It will automatically detect the problem and fix it. Skip step3 from the above steps and right click on the Thank you for sharing us the details. At this situation, I suggest you to contact computer manufacturer, they would be best to Then, it may become permanent. help you with this kind of issue. Learn More. Microsoft global customer service number. Disable Scroll Lock. Place a check in the Type without the keyboard (On-Screen Keyboard) box. The good teacher explains. When the arrow keys scroll through your entire spreadsheet rather than moving from cell to cell, the culprit of this behavior is the Scroll Lock key. Hardware and Device. technical support services. The mediocre teacher tells. This can be especially frustrating if your keyboard doesn't have a Scroll Lock key, or there is no light indicator showing it's enabled. Thanks for your feedback, it helps us improve the site. Once you are done uninstalling the driver, restart the computer. I have Toshiba satellite pro laptop running windows 7 and it was shut down from some days and today when i start it, I found that arrow keys is not working.What can I do to make it work? technical support services. Thank you. Click on Troubleshooting and click on Since the USB keyboard and On-screen keyboard is working as expected, the issue you are facing seems like it is an hardware issue. Enter, Backspace , Arrow keys and some other keys are not working. Only rarely are keys not working due to software. 5. Click the Start button/Orn and in the box enter: That should open the On Sceen keyboard where you can see if the arrow keys function there. mouse-pointer-disappeared.png 7. Right click on the keyboard and click on If this doesn’t help to fix the issue. Enter, Backspace , Arrow keys and some other keys are not working. You can follow the question or vote as helpful, but you cannot reply to this thread. Use the down arrow key to select your mouse device. To assist you better I would like to know, what is the exact issue are you facing with the keyboard? device and click on update. Microsoft Agent or 6. Click the Start button/Orn and in the box enter: osk (followed by the Enter key) Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary Device Manager. Is it possible to assign work of arrow keys to any other keys which i don't use mostly? Complicating things further, there are a number of other issues that can lead to arrows not working in Excel. Type Troubleshooting in the search bar on the Control Panel. Verify using a spreadsheet program  perhaps. EXACT PROBLEM : All keys of my Standard PS/2 keyboard were working properly. Microsoft Employee and that the phone number is an official I have a Lenovo y460p. It will not function anything at all. Protect Yourself From Tech Support Scams Even if you don’t have a Scroll Lock key on your keyboard (most laptops today don’t), you may have pressed the “Fn” key available on most laptops with another key, rather than the “Ctrl” key. This thread is locked. Microsoft global customer service number. I tried all the above methods but none of them worked. Then, type “ osk ” and press Enter to open up the On-Screen Keyboard. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary The On-Screen keyboard, and external usb key keyboards are working fine. Learn More. Microsoft global customer service number. 8. I am facing problems with its on board keyboard. Press Windows + X keys on the keyboard and select Control Panel. Let’s try using On-screen keyboard and check if the issue still persist. Microsoft Agent or Hope this helps. I am facing problems with its on board keyboard. This thread is locked. Click on Next and follow onscreen instruction complete the Hardware troubleshooter. You can help protect yourself from scammers by verifying that the contact is a Only the on-board standars PS/2 keyboard has issues. The most common cause for arrow keys not working in Excel is scroll lock being enabled. If you need further assistance on Windows let us know, we will be glad to help you. If the Num Lock key is on the arrow keys will produce numbers instead of arrowing navigational movements. Microsoft global customer service number, If this doesn’t help to fix the issue. I have a Lenovo ThinkPad and when I got home I realized that my right arrow key completely stopped working. You can help protect yourself from scammers by verifying that the contact is a, official Click on Small icon on the left navigation pane.